Frequently Asked Questions
Everything you need to know about using Jobumi.
Candidate Questions
For job seekers:
How do I create a video profile?
Simply sign up as a candidate, go to your profile, and click 'Create Video'. You can record directly in your browser or upload a 60-second video showcasing your skills and personality.
Is Jobumi free for candidates?
Yes, Jobumi is completely free for job seekers. You can create your profile, upload your video, and apply to as many jobs as you like at no cost.
How long should my video introduction be?
We recommend keeping your video introduction under 60 seconds. This is the optimal length to capture an employer's attention while highlighting your key strengths.
Who can see my profile?
Your profile is visible to verified employers looking for talent. You can adjust your privacy settings in your dashboard at any time.
How do I apply for jobs?
Once your profile and video are ready, simply click the 'Apply' button on any job offer. Your video profile will be sent directly to the employer.
What makes a good video CV?
Be yourself! Wear professional attire, ensure good lighting, and speak clearly. Focus on how your personality and skills make you a great fit for your target roles.
Recruiter Questions
For employers:
How do I post a job offer?
Sign up as an employer, access your dashboard, and click 'Post a New Offer'. You can add text descriptions and also upload a video to showcase your company culture.
How does video screening save time?
Instead of reading hundreds of identical text-based resumes, you can watch short video introductions to instantly assess communication skills and cultural fit.
Can I invite team members to collaborate on hiring?
Yes, our employer plans allow you to add team members, share candidate profiles, and leave internal comments on applications.
What are the costs for employers?
We offer various plans for companies of all sizes. Visit our pricing page or contact our sales team for a custom quote based on your hiring needs.
How do I conduct interviews on Jobumi?
You can use our platform to schedule live interviews or set up asynchronous video questions that candidates can answer at their convenience.
Is candidate data secure?
Absolutely. We use industry-standard encryption and comply with all relevant data protection regulations to ensure all user information is safe.
General Questions
General
Which browsers are supported?
Jobumi works best on modern browsers like Chrome, Firefox, Safari, and Edge, on both desktop and mobile.
Is there a mobile app?
Yes, Jobumi is available for download on the Apple App Store and Google Play Store.
How do I reset my password?
Click the 'Forgot Password' link on the login page, enter your email address, and we'll send you instructions to create a new one.
How can I contact support?
You can reach our support team through the contact form on our website or by emailing support@jobumi.com.
Still have questions?
If you can't find the answer you're looking for, feel free to contact us.